Delivery & Returns
Delivery Costs & Times
FREE DELIVERY (Malta & Gozo):
All our Hampers come with Free Standard Delivery to both Malta & Gozo!
Christmas Deliveries:
Please note we do not allow dated delivery requests in December due to the large volume of orders we process and deliver over this period. All gifts are processed in the order they are received, and delivery is effected as efficiently as possible by our team.
Our deliveries are scheduled in to carefully planned routes to ensure we can deliver as efficiently as possible during this time. When placing your order you will be asked to provide us with information whether your gift/s are for home or businesses as well as the contact number for the recipient/s. This information helps us schedule in your delivery as well as reach out to the recipient if needed to complete the delivery.
We do our very best to ensure all gifts are delivered safely and in a timely manner. We encourage our customers to place their order at their earliest convenience to ensure we can deliver effectively.
Standard Delivery:
Free Standard Delivery applies to all our products.
To Malta:
Deliveries to Malta are processed and delivered at our next availability, which is usually within 1-3 working days, excluding public holidays.
In December this would be 1-8 working days.
To Gozo:
Deliveries to Gozo are processed and delivered at our next availability, which is usually within 2-5 working days, excluding public holidays.
In December this would be 1-8 working days.
International Delivery:
If you are looking to send hampers to other countries outside of Malta you can visit our international website: https://www.gifthampersinternational.com - From there you can select the country you wish to send a gift to, and select from the suitable gifts we have available.
Alternatively, should you wish to order any of the gifts on this website and have them delivered internationally please contact us on [email protected] so that we can quote you the shipping costs prior to making your purchase.
International deliveries are sent by local reputable couriers, such as UPS and DHL. Please note that different countries, especially outside of the EU, may have different handling and delivery laws, as well as possible additional duty charges and/or additional return costs for unsuccessful deliveries. We are not responsible for the successful delivery of international orders, and are only responsible for the safe collection or delivery of your parcel to the local couriers premises. It is up to the customer to ensure that the delivery information is correctly provided, and agrees that any additional fees or charges due are their responsibility.
Collect from Store:
We do not offer customer collection options. All gifts will be delivered directly using our courier service.
Additional Notes:
We do not deliver on public holidays.
We do our utmost to fulfill delivery to your specified requirements and
to our best abilities. If a situation beyond our control inhibits the delivery on a particular day, then we will attempt to deliver at the next available time.
Out Of Stock / Replacements
In the event of supply shortages by us or our partners, we reserve the right to substitute products
with others of equal or higher value.
Damaged During Transit
We use our own delivery couriers (where possible) to ensure that our products arrive to you
or the recipient safe and sound. However, if you believe an item has been damaged
in transit, please inform us within 24 hours of delivery time by contacting
us on [email protected] or call on +356 2033 0140 (Monday-Friday 10.00am-6.00pm,
excluding public holidays).
Failure to report any damage within the specified time-frame means you have accepted the state of the delivered product/s.
Returns Policy
Due to the nature of the products we include in our hampers (food and other consumables), we cannot accept returns on any hampers sold on this website.